Contact us Contact us   Standard Bank Group Limited Physical address Swift code 9th Floor Standard Bank Centre 5 Simmonds Street Johannesburg 2001 P O Box 7725 Johannesburg 2000 SBZAZAJJ Department information and contact details Telephone General General customer enquiries (information@standardbank.co.za) - South Africa - International Telephone banking Prestige banking customer enquiries (Prestige@standardbank.co.za) - South Africa - International Private Banking customer enquiries (Privatebanking@standardbank.co.za) - South Africa - International 0860 123 000 +27 11 299 4701 0860 123 108 0860 001 321 +27 11 299 4607 0860 123 101 +27 11 299 4715 Internet banking ibsupport@standardbank.co.za South Africa International 0860 123 000 +27 11 299 4701 Cellphone banking General enquiries 0860 238 837 Cellular prepaid services General enquiries 0860 001 237 Home loans General enquiries Application forms (for new and further home loans) Property information service Short term insurance  - sales and quotations  - service Home owners insurance  - service  - claims 0860 123 001 0860 123 001 0860 123 474 0860 123 741 0860 121 141 0860 123 444 Card division General enquiries Merchant Services Platinum Credit Card Private Label Services Diners Club Travel insurance Lost or stolen cards Fraud 0861 201 000 0861 001 200 0800 600 074 0860 102 599 0860 Diners(346377) 0861 114 494 0800 020 600 0800 301 450 Asset finance General enquiries Customer service New business Vehicle insurance  - sales  - quotations 0860 123 002 0860 000 000 0860 123 255 0860 123 741 Unit trusts Helpline 0860 123 003 Short term insurance Motor, household contents, all risks, personal liability, personal accident, trailers, motorcycles, caravans Sales and quotations Service 0860 123 474 0860 123 741 Vehicle insurance Sales and quotation Service 0860 123 255 0860 123 222 Creditor's insurance Home loan Protection Plan, Personal Loan Protection Plan, Credit card protection Plan, Automatic settlement benefit for Standard Bank financed vehicles Service Claims 0860 123 911 0860 123 555 Personal accident and hospital cash plans Sales Service 0860 012 301 0860 012 303 Travel insurance for Standard Bank MasterCard customers General enquiries 0861 114 494 Funeral plan Service Claims 0860 121 151 0860 123 333 Home Owner's Insurance Building insurance for Standard Bank Home loan customers Service Claims 0860 121 141 0860 123 444 Online Share Trading General enquiries South Africa International 0860 121 161 +27 11 378 7876 Standard Bank Offshore South Africa Isle of Man Jersey Mauritius +27 11 772 0150 44 1624 643643 44 1534 881188 230 202 4200   Disclaimer | Conditions of access | Privacy and security statement