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Self-Service Banking > Speech banking
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Speech-enabled telephone banking means that your voice is your key to do your banking ... no fumbling with your phone's keypad when doing transactions (unless you really want to).
The first thing to remember about this service, is, just as when you call a friend or even use a call centre, if there is bad reception, loud noise in the background or if you are mumbling, the system, just like a person, will have difficulty hearing you.
That's not to say that you need to call from an absolutely quiet area, a good rule of thumb is: if you can hear the prompts clearly it's a safe bet we will be able to hear you.
There is no monthly subscription fee for this service.
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How it works
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Getting Started
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Tips and helpful hints |
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