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Self-service banking > Internet banking > Overview > General information > Reactivation
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If you have forgotten your customer-selected Pin (CSP) and/or password, you can reset them online by using One Time Password (OTP) or by visiting your nearest branch to re-issue your ATM PIN. This is the PIN you use to withdraw money at an ATM. Once your ATM PIN has been re-issued, you do NOT have to register again for Internet banking.
You need to click on the Create PIN and Password link on the Internet banking logon page to reactivate your Internet banking profile. You will then be prompted to create a new CSP and password.
step by step guide
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