Self-Service Banking > Self-service banking profile > Overview
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About your self-service banking profile

What is a self-service banking profile?
It is a single registration that gives you access to our Internet, telephone and cellphone banking services.

Who needs a self-service banking profile?
  • All existing and new telephone and cellphone banking customers.
  • All new Internet banking customers
  • All prepaid users who recharge their cellphone via the telephone ie 565 or 11333
All existing Internet banking customers will automatically have a self-service banking profile and do not need to create one.

How to create a self-service banking profile
  • You can create your self-service banking profile by calling our Customer Contact Centre on 0860 123 000 or through our Internet site by clicking here.
  • You must have a valid Standard Bank card and an ATM PIN or customer-selected PIN (CSP) to set up your self-service banking profile.
Benefits
  • One point of registration for telephone, cellphone and Internet banking.
  • Increased security because you will be notified via SMS or email when there is activity on your self-service banking profile.

ELECTRONIC BANKING AGREEMENT