Department information and contact details

Telephone

Standard Bank Insurance Services
4 Ellis Street
Constantia Kloof
Roodepoort
Gauteng
1709

International contact number

+27 11 216 8022

Business Insurance

SBIS – Commercial and Business Insurance Call Centre

+27 860 999 334

Fax: 011 858 7310


Vehicle and Asset Finance Business Insurance


SBVAFBusinessInsurance@standardbank.co.za

Commercial Property

SBIB.Bondsure@standardbank.co.za

Agricultural Insurance
Agriculture.insurance@standardbank.co.za or Landbou.versekering@standardbank.co.za

Corporate Insurance

SBIBCorporateInsurance@standardbank.co.za

Claims

Centralclaimsdepartment@standardbank.co.za or SILCclaims@standardbank.co.za
Accident & Health Insurance

Share call number
0860 012 301

sbibmdr@standardbank.co.za


If you are not happy with any aspect of your short-term insurance, you can get support from the Ombudsman.

Standard Bank Insurance Brokers and its panel of insurers will abide by the Ombudsman's formal rulings in respect of any matter referred by you.

The contact details for the Ombudsman for Short-Term Insurance are:
PO Box 32334
Braamfontein
2017
Tel: +27 11 726 8900
Fax: +27 11 726 5501
Sharecall: 0860 726 890
Website: www.osti.co.za