With MyUpdates you can take comfort in always knowing where your money is going.
If you notice anything strange, like a payment or transfer you did not authorise, then you must call us immediately on 0860 123 107. That way, you can prevent losing all your money to a criminal.
When a MyUpdates alert comes through to you depends on whether the merchant is processing transactions in real time. This means that if they are online to us all the time the alert should come through immediately. If not, the alert will be delayed. So, you will not necessarily get an update immediately every time you swipe your card.
Transactions on which you get an immediate MyUpdates alert are:
These transactions will always result in a delayed alert: