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Though not a specific management objective,
our domestic operations gained market share
in
most categories of advances (see graph on left)
with some of the highlights as follows:
Mortgage advances 25,8% (2003: 22,9%):
- new business market share consistently at
25%;
- comparatively young book with low fall-off;
- application volumes increased; and
- good relationships with mortgage originators.
Credit cards 32,8% (2003: 28,8%):
- Barclaycard joint venture assisted entry
into the lower end of the market, performing
better than expected; and
- increased number of accounts due to cross-selling.
Through the activities of Retail Banking, we
held a 26,1% share of the market for retail deposits,
including cheque accounts, conventional savings
accounts and special investment accounts.
Through Wholesale Banking, conducted mostly
through Corporate and Investment Banking, we held
a 20,4% share of the South African deposits market
and a 42% share of the South African corporate
electronic banking market.
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