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Our vision and values
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For the past five years, Standard
Bank has been focusing on operational efficiencies
and making the bank “Simpler. Better. Faster.”
During the last year we have developed a new vision
statement for the group. Having determined the
vision, we agreed a set of values consistent with
this broad strategy. Some of our values have been
tried and tested over decades but some are new.
The values support our vision and are at the heart
of what Standard Bank really stands for.
Vision |
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We are committed to making a real difference to
financial services in South Africa and other emerging
markets.
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We will ensure long-term sustainability by harmonising
the needs of our customers, our people and our shareholders
and by being relevant to the societies in which
we operate.
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We will only succeed if we are able to attract,
retain, develop and deploy teams of people with
energy, passion and skills.
Values |
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Serving our customers.
We do everything in our power to ensure that we
provide our customers with the products, services
and solutions to suit their needs, provided that
everything we do for them is based on sound business
principles.
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Growing our people.
We encourage and help our people to develop to their
full potential, and measure our leaders on how well
they grow and challenge the people they lead.
» Delivering to our shareholders.
We understand that we earn the right to exist
by providing appropriate long-term returns to
our shareholders. We try extremely hard to meet
our various targets and deliver on our commitments.
» Being proactive.
We strive to stay ahead by anticipating rather than
reacting, but our actions are always carefully considered.
» Working in teams.
We, and all aspects of our work are interdependent.
We appreciate that, as teams, we can achieve much
greater things than as individuals. We value teams
within and across business units, divisions and
countries.
» Guarding against arrogance.
We have confidence in our ability to achieve ambitious
goals and we celebrate success, but we must never
allow ourselves to become arrogant.
» Respecting each other.
We have the highest regard for the dignity of
all people. We respect each other and what Standard
Bank stands for. We recognise that there are corresponding
obligations associated with our individual rights.
» Upholding the highest levels of integrity.
Our entire business model is based on trust and
integrity as perceived by our stakeholders, especially
our customers.
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