find:  
Self-service banking > Telephone banking

With our telephone banking service you can bank whenever you want to from anywhere.

You can top-up your prepaid airtime, check your balances, transfer money between your accounts, and pay your beneficiaries, at anytime of the day or night.

All you need to use telephone banking is:
  • A landline touch-tone telephone or a cellphone
  • Your (sum)1 card number to use as your customer card number
  • A CSP, which must be different from your ATM PIN but the same as the one you use for Internet banking
If you don't have a CSP you can create one by calling telephone banking on 0860 123 108 and speaking to a consultant. Our consultants are available from Monday to Friday between 8am and 9pm or on weekends and public holidays from 8am to 4pm.

For more information, click here

Back to Self-service banking

Ask (sum)<sup>1</sup> QnA's The hidden meaning  
 | the lawyers made us put this here |