1. MAKING AN IMMEDIATE PAYMENT
| 1.1 | You will be required to complete all required information (including, but not limited to account details) for purposes of making a payment to an existing registered beneficiary. This chosen beneficiary’s account must be held at a Participating Bank in order for you to select the option of Immediate Payment. |
| 1.2 | Should you choose to make a once-off payment, a payment to a new beneficiary, or an existing beneficiary whose details you are amending at the same time, there may be up to 2 (two) hours delay in processing the payment. |
| 1.3 | Immediate Payment cannot be used to make a payment from a credit card. |
| 1.4 | You can only make use of Immediate Payment up to a maximum payment limit set by us from time to time on the Mobile App. |
| 1.5 | If you are making a payment to a beneficiary whose bank is not a Participating Bank, then you will not be able to select the option of “Immediate Payment” |
| 1.6 | You will receive an OTP via your preferred method of communication for each Immediate Payment that you submit. You have to enter this OTP when prompted to do so in order to validate your payment. Once you have entered your OTP, you will not be able to use the same OTP for any future Transactions. |
| 1.7 | Cut off times: In order for your payments to be processed via Immediate Payment, you must make your payment between 04h00 and 23h50 for DigiMe users and 06h00 and 22h50 for non-DigiMe user. [DigiMe is an innovative solution designed to ensure that your digital profile is strong and secure. It involves a combination of two or more factors to authenticate your real identity]. |