South Africa
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Personal value-added services

Mobile app banking

Top up even when you don’t have airtime or data, send cash or buy lottery tickets using your device, keep items in safe custody, or get your ID or passport in-branch.

 

 

Core value propositions

UCount Rewards

Add to your UCount Rewards tiering points with regular prepaid purchases every month

Peace of mind

Know you can always top up, even if you don’t have airtime or data on your device

More options

Use various self-service channels to send money, top up on your device or buy lottery tickets

Convenience

Skip the queues by applying for your ID or passport at one of our special branches
Airtime, data and SMS bundles

Top up with prepaid purchases using the self-service channel that works for you – no voucher or top-up reference number required:

  • Top up using any channel you’re registered on (see how-to guides) *
  • Top up without airtime by dialling *130*2345#
  • Top up without data on the banking app
  • Top up a previous purchase in quick, easy steps on the banking app
  • Recharge your number or any number in your contacts using the banking app
  • Set up weekly or monthly purchases for your loved ones using online banking


*Recharges are subject to the Ts&Cs of your network operator. We facilitate your payment to the operator.
See Digital Banking T&Cs

National Lottery

Avoid the queues and buy your Lotto or PowerBall tickets  using cellphone banking. Please note that you must:

  • Be 18 years of age or older to buy tickets
  • Buy Lotto or Lotto Plus tickets at least 30 minutes before the 9pm draws on Wednesdays and Saturdays
  • Buy PowerBall or PowerBall Plus tickets at least 30 minutes before the 9pm draws on Tuesdays and Fridays

You can:

  • Buy up to R 1 000 a day in tickets
  • Choose to pay for tickets with your cheque or savings account
  • Receive confirmation of your purchase and notification of any winnings 
  • Have winnings of less than R 50 000 paid straight into the account you used to purchase the tickets with
  • View the jackpot amount for the next draw
  • Check the winning numbers for the last draw
  • Use QuickPick or select your own numbers on cellphone banking

If you’re registered for cellphone banking, just dial *120*2345# and follow the prompts to play.

The purchase of lottery tickets is subject to the National Lottery game rules, which can be found at www.nationallottery.co.za 
See Digital Banking Ts&Cs

Safe custody

Need a safe place to store important items or documents? Where’s better than your bank? 

  • Get a bag, deed or deposit box, vault locker or automated safe in the size you need
  • Keep your items on premises, separate from your home or business
  • Choose to pay a service fee monthly, every three or six months, or once a year *
  • Easily retrieve your items whenever you need them

*If you bank with us on Consolidator, you get one bag or deed box free.

See pricing guide 
See terms and conditions

Get your Smart ID or passport

Apply for your Smart ID or passport online and collect your documents at our special Home Affairs Bank Offices in Johannesburg, Centurion or Cape Town when they’re ready. 
You’ll need to be registered for online banking with us and your country of birth must be South Africa to apply for a Smart ID Card. Please do the following: 

  • Visit the Home Affairs website, register and log on to complete an application form
  • Submit the application to Home Affairs and upload any supporting documentation
  • Initiate the payment to Home Affairs, then log on to your online banking profile with us to finalise
  • Select the Pay and Transfer tab, then select Pay MyBills, then Billing beneficiaries and then Dept of Home Affairs
  • Please note that bank payment verification must take place and that it may take a few minutes. Unfortunately, no third-party payments can be facilitated at this time
  • Once Home Affairs has received payment, the system will allow you to make an appointment at one of the following branches
    • Killarney Branch in Killarney Mall
    • 5 Simmonds Street, Johannesburg
    • Centurion Branch (Cnr Hendrik Verwoerd Drive and South Street, Centurion)
    • Canal Walk Branch in Century City, Cape Town

•    Print and keep your booking confirmation letter and reference number
•    Visit the Home Affairs Bank Office where you made your appointment, with your ID, to scan your fingerprints and have your pictures taken
•    Home Affairs will SMS you when your ID or passport is ready
•    Collect it at the branch you’ve specified for collection

If you have any further questions, call the Department of Home Affairs on 0800 601 190
 

Send Instant Money

Send cash quickly and safely to anyone in SA with a cellphone number for PIN-controlled cardless collection at our ATMs or retail partners. You can do the following:

  • Send money through online, app or cellphone banking, our ATMs or retail partners. *
  • Give the recipient the 4-digit release PIN we send you, for safe collection.
  • Give the recipient the choice of collecting the money at our ATMs or retail partners.
  • Send single or multiple cash vouchers of up to R 5 000.00 a day or R 25 000.00 a month.


*The service is not available on Student Achiever and (Sum)1 1 accounts.  

See Instant Money Ts&Cs

  • Airtime, data and SMS bundles
  • National Lottery
  • Safe custody
  • Get your Smart ID or passport
  • Send Instant Money

Top up with prepaid purchases using the self-service channel that works for you – no voucher or top-up reference number required:

  • Top up using any channel you’re registered on (see how-to guides) *
  • Top up without airtime by dialling *130*2345#
  • Top up without data on the banking app
  • Top up a previous purchase in quick, easy steps on the banking app
  • Recharge your number or any number in your contacts using the banking app
  • Set up weekly or monthly purchases for your loved ones using online banking


*Recharges are subject to the Ts&Cs of your network operator. We facilitate your payment to the operator.
See Digital Banking T&Cs

Avoid the queues and buy your Lotto or PowerBall tickets  using cellphone banking. Please note that you must:

  • Be 18 years of age or older to buy tickets
  • Buy Lotto or Lotto Plus tickets at least 30 minutes before the 9pm draws on Wednesdays and Saturdays
  • Buy PowerBall or PowerBall Plus tickets at least 30 minutes before the 9pm draws on Tuesdays and Fridays

You can:

  • Buy up to R 1 000 a day in tickets
  • Choose to pay for tickets with your cheque or savings account
  • Receive confirmation of your purchase and notification of any winnings 
  • Have winnings of less than R 50 000 paid straight into the account you used to purchase the tickets with
  • View the jackpot amount for the next draw
  • Check the winning numbers for the last draw
  • Use QuickPick or select your own numbers on cellphone banking

If you’re registered for cellphone banking, just dial *120*2345# and follow the prompts to play.

The purchase of lottery tickets is subject to the National Lottery game rules, which can be found at www.nationallottery.co.za 
See Digital Banking Ts&Cs

Need a safe place to store important items or documents? Where’s better than your bank? 

  • Get a bag, deed or deposit box, vault locker or automated safe in the size you need
  • Keep your items on premises, separate from your home or business
  • Choose to pay a service fee monthly, every three or six months, or once a year *
  • Easily retrieve your items whenever you need them

*If you bank with us on Consolidator, you get one bag or deed box free.

See pricing guide 
See terms and conditions

Apply for your Smart ID or passport online and collect your documents at our special Home Affairs Bank Offices in Johannesburg, Centurion or Cape Town when they’re ready. 
You’ll need to be registered for online banking with us and your country of birth must be South Africa to apply for a Smart ID Card. Please do the following: 

  • Visit the Home Affairs website, register and log on to complete an application form
  • Submit the application to Home Affairs and upload any supporting documentation
  • Initiate the payment to Home Affairs, then log on to your online banking profile with us to finalise
  • Select the Pay and Transfer tab, then select Pay MyBills, then Billing beneficiaries and then Dept of Home Affairs
  • Please note that bank payment verification must take place and that it may take a few minutes. Unfortunately, no third-party payments can be facilitated at this time
  • Once Home Affairs has received payment, the system will allow you to make an appointment at one of the following branches
    • Killarney Branch in Killarney Mall
    • 5 Simmonds Street, Johannesburg
    • Centurion Branch (Cnr Hendrik Verwoerd Drive and South Street, Centurion)
    • Canal Walk Branch in Century City, Cape Town

•    Print and keep your booking confirmation letter and reference number
•    Visit the Home Affairs Bank Office where you made your appointment, with your ID, to scan your fingerprints and have your pictures taken
•    Home Affairs will SMS you when your ID or passport is ready
•    Collect it at the branch you’ve specified for collection

If you have any further questions, call the Department of Home Affairs on 0800 601 190
 

Send cash quickly and safely to anyone in SA with a cellphone number for PIN-controlled cardless collection at our ATMs or retail partners. You can do the following:

  • Send money through online, app or cellphone banking, our ATMs or retail partners. *
  • Give the recipient the 4-digit release PIN we send you, for safe collection.
  • Give the recipient the choice of collecting the money at our ATMs or retail partners.
  • Send single or multiple cash vouchers of up to R 5 000.00 a day or R 25 000.00 a month.


*The service is not available on Student Achiever and (Sum)1 1 accounts.  

See Instant Money Ts&Cs

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