Definition of a minor

An individual that is not yet the age of majority, generally 21 years of age, and requires the assistance of a parent or guardian.

Information needed

Acceptable verification documents


  • Full names
  • Date of birth
  • Identity/passport number
  • Nationality (foreign nationals only)
  • Formal identification document
  • Valid passport (for foreign nationals)
  • Birth certificate (only for minors younger than 18 years)

Residential address


A minor residing at the parent or guardian's residential address, can provide any one of the following documents reflecting their parent or guardian's name and residential address, together with a letter confirming that the minor resides with them:

  • A utility bill, such as water, electricity or rates (less than 3 months) We may accept a utility bill that are addressed to a post box number if it shows your name, erf/stand number, township and suburb ;
  • A bank statement or financial statement from another financial institution i.e. not within the Standard Bank Group (less than 3 months old);
  • A copy of a signed lease agreement (by both parties), (less than 1 year old);
  • A municipal rates and taxes invoice (less than 3 months old);
  • A mortgage statement from another financial institution i.e. not within the Standard Bank Group (less than 6 months old);
  • A telephone account i.e. a land-line or cellphone account (less than 3 months old);
  • An official tax return / tax assessment (less than 1 year old);
  • Official correspondence from the South African Revenue Services (“SARS”) (less than 3 months old);
  • A recent life insurance policy issued by an insurance company;
  • Correspondence from a body corporate or share-block association (less than 3 months old);
  • A valid television license document;
  • A recent short-term insurance policy document or a short-term insurance renewal letter (less than 1 year old);
  • A retail account statement / invoice (less than 3 months old);
  • Where the person live in any type of residence (eg. Hostel/barracks) a letter from the administration department of such residence on an official letterhead;
  • or
  • A letter from a tribal chief where the person lives (only for customers who have a nett income of R5000 or less per month)

Profiling information (only for new customers)

  • Source of income
  • Source of funds that the customer expects to use in concluding transactions in the course of the business relationship
  • Type of activity that we can expect on the account

No verification documents are currently required.

The parent or guardian of the minor must be identified and verified as per the mandatory information for individual customers, excluding profiling information.


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