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Be aware of email hacking

Email hacking when fraudsters gain access to your email address and then send emails to your friends, family or business partners in an attempt to defraud them in your name.

How it works

Fraudsters hack your email address through malware viruses
They access your emails and contact list
Emails are sent to your friends, family member or business partners
Posing as you, they ask your contacts for money, provide a banking details ‘update’, and ask for payments to be made into the new account.

How to tell if your email has been hacked

You start noticing emails are missing
You are not receiving emails
You start to receive unexpected emails
Your password has changed without you being aware
There are unknown emails under your sent items.

Steps to protect yourself against email hacking

Step 1: Ensure you have anti-virus software installed on your PC and laptop.

Step 2: Protect yourself by generating and saving strong passwords for websites, apps, etc.

Step 3: Enable 2 factor authentication (e.g. passwords requiring One-Time PINs) wherever possible.

Step 4: Subscribe to notifications that instantly advise you of any breaches of security on your accounts.

Remember, as your bank, we will never ask you to confirm personal or secret information like PINs or passwords via an email or over the phone, so always verify any request to amend your banking details and never amend them online.

If you suspect you may have been the victim of email hacking, or you receive any suspicious emails containing links, please contact WIonCall on 0861 001 052 or speak to your Relationship Manager.


	Wealth and Investment South Africa operates under the license of The Standard Bank of South Africa Limited. (‘’Standard Bank’’), an authorised Financial Services Provider (FSP number 11287) and registered credit provider (NCRCP15). The Standard Bank of South Africa Limited (Reg. No. 1962/000738/06). The Standard Bank email disclaimer and confidentiality note: This email, its attachments and any rights attaching hereto are, unless the context clearly indicates otherwise, the property of the Standard Bank Group Limited and/or its subsidiaries (“the group”). It is confidential, private and intended for the addressee only. Wealth and Investment South Africa is a business area under the license of The Standard Bank of South Africa Limited (‘’Standard Bank’’), an authorised Financial Services Provider (FSP number 11287) and registered credit provider (NCRCP15). The Standard Bank of South Africa Limited (Reg. No. 1962/000738/06). This document and any associated verbal presentation have been prepared solely for information purposes by Wealth and Investment and accordingly do not constitute an offer, a solicitation of an offer, invitation to acquire any security or to enter into any agreement, or any advice or recommendation or any tax advice to conclude any transaction (whether on the indicative terms or otherwise), and must not be deemed as such. Should you not be the addressee and receive this email by mistake, kindly notify the sender, and delete it immediately. Do not disclose or use the email in any manner whatsoever. Views and opinions expressed in this email are those of the sender unless clearly stated as those of the group. The group accepts no liability whatsoever for any loss or damages – whatsoever and howsoever incurred – or suffered resulting or arising from the use of this email or its attachments. The group does not warrant the integrity of this email nor that it is free of errors, viruses, interception or interference. The group will never send you any email or other communication asking you to update or provide confidential information about you or your account. If you have any doubts about the legitimacy of this email or other emails you receive claiming to be from Standard Bank please forward them to [email protected] For more information about Standard Bank Group Limited see www.standardbank.com Should you wish to unsubscribe, please click here Moving Forward is a trademark of The Standard Bank of South Africa Limited.