Standard Bank Statement
Standard Bank notes the public commentary currently circulating on social media regarding the Bank’s alleged conduct.
Standard Bank’s primary mandate is to provide safe, reliable and responsible financial services to all its customers across South Africa and the continent. Standard Bank does not participate in political activities, nor do political considerations influence the Bank’s operational decisions.
All actions taken by Standard Bank are governed by the laws and regulatory frameworks that apply to all financial institutions operating in South Africa.
Standard Bank is committed to protecting client information and will not divulge any customer’s personal or account details in line with the provisions of the Protection of Personal Information Act (POPIA). Standard Bank places the highest priority on protecting client information.
The confidentiality of customer information is a fundamental part of the Bank’s legal and ethical obligations. These decisions are not guided by any other external influences or events but on the merits of each individual circumstance. If there is any evidence of our processes not being followed, this will be dealt with immediately.
Standard Bank places the highest priority on the protection of client information. The Bank is compliant with the Protection of Personal Information Act (POPIA) and does not divulge customer’s personal or account information publicly or to unauthorised parties, unless required to do so in terms of legal proceedings.
Any legal proceedings that are before the courts are generally a matter of public record. Standard Bank remains committed to transparency, accountability, and providing high quality banking services to all its clients.