South Africa
Sign in
Personal
Business
Wealth
Daily protection

Security centre

With Standard Bank’s online and mobile security features you can transact with confidence knowing that your accounts and your personal information are secure.

  • Automatic timeouts for online, cellphone and ATM banking sessions, in case you forget to log out.
  • Free MyUpdates SMS or email alerts to notify you of what’s happening on your accounts.
  • Free online banking login SMS to notify you of unauthorised login activities.
  • Free access to specialised malware removal software to clean your PC or Laptop from malicious financial software.
  • Security centre updates on the latest scams to keep you informed of current fraud trends and how to avoid them.
  • One Time Password (OTP) SMS which allows you to authorise purchases or payment transactions made by you.
  • Convenient and secure sign-in with your choice of app code, fingerprint or Face ID (iPhoneX)
Security centre contacts

Call us immediately if there’s suspicious activity on your account, or if your bank or credit card is lost or stolen.

Lost or stolen cards

South Africa
International

Fraud line

South Africa
International
Latest scams mid page banner
View the latest scams

Keep up to date with the latest trending scams

Banking safely
Use these tips to practice safe banking when using the internet, your phone or ATMs.
Online Banking content tile
Online

Our online banking system is uniquely encrypted, protecting your data and info.

Cellphone banking content tile
On your cellphone

For secure day-to-day cellphone banking, all you need is your card number and PIN.

ATM_content tile
At the ATM

Use in-branch ATMs whenever you can, and choose ATMs in areas that you’re familiar with.

MyUpdates content tile
Register for MyUpdates

Receive free unlimited SMS or email alerts to keep track of what’s happening on your accounts.

Protecting yourself
Guard your pin
Guard your PIN

Your PIN is the key to your card. Never share your PIN with anyone.

247 banking content tile
Protect your ID and personal info

Keep your identity safe by following these basic but crucial security tips.

My Updates content tile
Shop safely online

Be careful when using your personal and card information to shop online.

Debi Check Content tile
Guard against debit order fraud

Give once-off approval on new debit orders before they can be processed.

IDENTIFYING SCAMS AND FRAUD
Sams_content tile
Scams

Scammers can reach you by email, SMS or phone call. Know their modus operandi.

Card fraud_content tile
Card fraud

Get all the guidance you need to safeguard your bank and credit cards.

Cheque fraud_content tile
Cheque fraud

Know more about the different types of cheque fraud you could encounter.

REDUCE THE RISK OF POTENTIAL FRAUDULENT ACTIVITIES
3D Secure content tile
3D Secure

The aim of 3D Secure is to help prevent card fraud by obtaining full authentification for all ecommerce transactions.

Fraud and Chargebacks content tile
Anti-Money Laundering

Merchants are at the forefront of public trading and are often actively transacting with members of the public, on the Internet and on mobi-sites.

Chargebacks content tile
Fraud and Chargebacks

For merchants, chargebacks can be inconvenient, time-consuming and costly as you can lose both the Rand value of the transaction and the related goods or services.