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Daily protection

Security centre

It’s important to know who to call and what to do should your card or personal information ever be at risk. But there are steps you can take to protect yourself.

  • Automatic timeouts for online, cellphone and ATM banking sessions
  • Withdrawal and electronic payment limits on your accounts
  • Alerts on transactions via MyUpdates
  • Free lost card protection
  • Free access to specialised malware removal software
  • Security centre updates on the latest scams
Security centre contacts

Call us immediately if there’s suspicious activity on your account, or if your bank or credit card is lost or stolen.

Lost or stolen cards

South Africa
International

Fraud line

South Africa
International
Staying informed
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Register for MyUpdates

Receive free unlimited SMS or email alerts to keep track of what’s happening on your accounts.

Banking safely
Use these tips to practice safe banking when using the internet, your phone or ATMs.
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Online

Our online banking system is uniquely encrypted, protecting your data and info.

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On your cellphone

For secure day-to-day cellphone banking, all you need is your card number and PIN.

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At the ATM

Use in-branch ATMs whenever you can, and choose ATMs in areas that you’re familiar with.

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Guard against debit order fraud

Give once-off approval on new debit orders before they can be processed.

Protecting yourself
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Guard your PIN

Your PIN is the key to your card. Never share your PIN with anyone.

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Protect your ID and personal info

Keep your identity safe by following these basic but crucial security tips.

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Shop safely online

Be careful when using your personal and card information to shop online.

Identifying scams and fraud

Standard Bank will never ask for your personal or banking info via email, SMS or telephone.

Scams
Scams

Scammers can reach you by email, SMS or phone call. Know their modus operandi.

Card fraud
Card fraud

Get all the guidance you need to safeguard your bank and credit cards.

Cheque fraud
Cheque fraud

Know more about the different types of cheque fraud you could encounter.

Scams

Scammers can reach you by email, SMS or phone call. Know their modus operandi.

Card fraud

Get all the guidance you need to safeguard your bank and credit cards.

Cheque fraud

Know more about the different types of cheque fraud you could encounter.