South Africa
Security centre
It’s important to know who to call and what to do should your card or personal information ever be at risk. But there are steps you can take to protect yourself.
- Automatic timeouts for online, cellphone and ATM banking sessions
- Withdrawal and electronic payment limits on your accounts
- Alerts on transactions via MyUpdates
- Free lost card protection
- Free access to specialised malware removal software
- Security centre updates on the latest scams
Security centre contacts
Call us immediately if there’s suspicious activity on your account, or if your bank or credit card is lost or stolen.
Staying informed
Register for MyUpdates
Receive free unlimited SMS or email alerts to keep track of what’s happening on your accounts.
Banking safely
Use these tips to practice safe banking when using the internet, your phone or ATMs.
On your cellphone
For secure day-to-day cellphone banking, all you need is your card number and PIN.
At the ATM
Use in-branch ATMs whenever you can, and choose ATMs in areas that you’re familiar with.
Guard against debit order fraud
Give once-off approval on new debit orders before they can be processed.
Protecting yourself
Protect your ID and personal info
Keep your identity safe by following these basic but crucial security tips.
Shop safely online
Be careful when using your personal and card information to shop online.
Identifying scams and fraud
Standard Bank will never ask for your personal or banking info via email, SMS or telephone.
Scams
Scams
Scammers can reach you by email, SMS or phone call. Know their modus operandi.
Card fraud
Card fraud
Get all the guidance you need to safeguard your bank and credit cards.
Cheque fraud
Cheque fraud
Know more about the different types of cheque fraud you could encounter.