South Africa
Personal
Business
Wealth
FICA / KYC requirements
To meet legal requirements and protect your business, we need to verify and keep your information up to date in line with the Financial Intelligence Centre Act (FICA).
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Keep your business compliant

FICA
What is FICA?

FICA is a South African law that helps protect you from fraud, money laundering and other financial crimes. It means we need to verify your identity and keep your personal and business information up to date.

Why do I need to update my details?

To meet legal requirements, we need to keep your business and personal details up to date. This helps protect your account and ensures uninterrupted access to your banking products and solutions.

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How do I stay compliant?

When opening an account, ensure you provide the requested documents.

Thereafter, please keep your details up to date (including address, change of ownership, and contact information), and respond to any requests to confirm or refresh your information.

These are the documents you’ll need to upload
Take a look at the required documents per entity type.

These are the documents you’ll need to upload

Sending them via WhatsApp or via email

  • Expect a WhatsApp message from us asking to update your details or documents
  • Follow the prompts or;
  • You’ll get an email from us asking for certain details or documents, you can respond directly to the specified email address or;
  • You can contact your Relationship Manager for assistance