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Debit order collections

Debit order collections product detail

Maximise collections and minimise admin with effective, automated solutions for less risk and improved cash flow.

 

 

 

 

Some of the benefits

Hassle-free

Set up simple, quick, secure and cost-effective ways for customers to pay you

Less risk

Improve the accuracy of your data with account validation and verification

Competitive fees

Pay competitive transaction fees on a range of flexible submission options

Online reports

Keep track of current and previous debtors’ payments with historical data
What we offer
  • Normal debit orders
    Collect money from your customer’s accounts with their consent
  • Same-day debit orders
    Ensure your account is debited on the same day the collection is processed
  • Pre-format (pre-loaded)
    Store customer details on our mainframe for recurring debit orders
  • Free format (once-off)
    Enter customer details when the transaction is captured online or imported
  • Dated debit orders
    Target larger volume batches with future-dated action on the date you specify
  • Prioritised debit orders
    Set non-authenticated debit orders to go off with salary payments in the morning
  • Enhanced statements
    Use Company Deposit Identifiers and Receipt Reference services for customer recons
  • MyBills
    List as a preloaded beneficiary on online banking without showing your account details
How it works

You must have a mandate from your customers authorising you to collect funds from their bank account.

  • Sign up for the service
  • You don’t have to buy or install software 
  • Submit your electronic debit order collection file via Business Online
  • For larger volumes, submit via any host-to-host connection
  • Processes debit orders to most local banks
  • Perform recons with detailed reports of individual collection transactions
  • Easily manage and reconcile your debit orders
  • Funds are deposited directly into your account 
  • Funds are immediately available after your batch has cleared 
  • Your dedicated support team is on hand for queries and problem resolution
How to get it

If you already have a Business Current Account

  • Ask your business banker to help you

If you don’t

  • Send us an email
  • Or speak to us at your nearest branch 
  • What we offer
  • How it works
  • How to get it
  • Normal debit orders
    Collect money from your customer’s accounts with their consent
  • Same-day debit orders
    Ensure your account is debited on the same day the collection is processed
  • Pre-format (pre-loaded)
    Store customer details on our mainframe for recurring debit orders
  • Free format (once-off)
    Enter customer details when the transaction is captured online or imported
  • Dated debit orders
    Target larger volume batches with future-dated action on the date you specify
  • Prioritised debit orders
    Set non-authenticated debit orders to go off with salary payments in the morning
  • Enhanced statements
    Use Company Deposit Identifiers and Receipt Reference services for customer recons
  • MyBills
    List as a preloaded beneficiary on online banking without showing your account details

You must have a mandate from your customers authorising you to collect funds from their bank account.

  • Sign up for the service
  • You don’t have to buy or install software 
  • Submit your electronic debit order collection file via Business Online
  • For larger volumes, submit via any host-to-host connection
  • Processes debit orders to most local banks
  • Perform recons with detailed reports of individual collection transactions
  • Easily manage and reconcile your debit orders
  • Funds are deposited directly into your account 
  • Funds are immediately available after your batch has cleared 
  • Your dedicated support team is on hand for queries and problem resolution

If you already have a Business Current Account

  • Ask your business banker to help you

If you don’t

  • Send us an email
  • Or speak to us at your nearest branch 
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