Service plan
A smooth ride starts with routine maintenance that keeps your car running dependably and preserves its long-term value. Our car service plan makes upkeep effortless with predictable monthly payments that cover car servicing and protects your budget from rising costs for parts and labour.
Some of the benefits
Approved dealer servicing
Trust certified technicians and genuine parts at approved dealerships, every time
Complete coverage
Follow your manufacturer’s exact service schedule. All essential service parts and labour are fully taken care of
Protect your car’s long-term value
Keep your service history up to date, your car reliable and preserve its resale value with regular certified maintenance
Regular servicing
Reduces the risk of breakdown, ensure fuel efficiency and maximises the resale value of your car
We are helping our personal customers who are most sensitive to market shocks with the following automatic relief:
- 90-day instalment relief on student loan repayments at 0% interest.
- 90-day instalment relief on debt payments for customers who earn R7 500pm or less.
What’s covered
You’ll be covered for:
- specified services as per your manufacturer’s specifications
- the cost of labour and parts pricing as per your manufacturer’s specifications
- specified components, e.g. oil, oil filters as per your manufacturer’s specifications
- a set number of kilometres or a specified period of time, whichever comes first
What it costs
- Premiums are based on the plan you choose.
How to claim
Claim in three easy steps:
- Book your vehicle in at your authorised dealer
- Advise the dealer you have a service plan and provide them with your policy number
- The dealer will now call us to authorise
Exclusions
- This isn’t a warranty and doesn’t cover electrical or mechanical items
- This isn’t a maintenance plan and doesn’t cover wear and tear items, e.g. brake pads, tyres, shocks
- The plan will not refund you:
i. if you pay first and then try to claim back, or
ii. should you not use the service plan
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What’s covered
-
What it costs
-
How to claim
-
Exclusions
You’ll be covered for:
- specified services as per your manufacturer’s specifications
- the cost of labour and parts pricing as per your manufacturer’s specifications
- specified components, e.g. oil, oil filters as per your manufacturer’s specifications
- a set number of kilometres or a specified period of time, whichever comes first
- Premiums are based on the plan you choose.
Claim in three easy steps:
- Book your vehicle in at your authorised dealer
- Advise the dealer you have a service plan and provide them with your policy number
- The dealer will now call us to authorise
- This isn’t a warranty and doesn’t cover electrical or mechanical items
- This isn’t a maintenance plan and doesn’t cover wear and tear items, e.g. brake pads, tyres, shocks
- The plan will not refund you:
i. if you pay first and then try to claim back, or
ii. should you not use the service plan
Frequently asked questions
What does a car service plan cover?
A car service plan covers the cost of scheduled routine servicing as specified by your vehicle’s manufacturer. This includes parts, such as engine oil, filters, fuel filters, spark plugs, brake fluid, as well as the labour required to perform the checks and replacements at specified mileage intervals (e.g. 15 000km or 1 year).
What is the difference between a car service plan, maintenance plan and warranty?
- A car service plan covers scheduled routine maintenance (including parts and labour)
- A maintenance plan covers routine servicing plus wear-and-tear items that naturally degrade over time (e.g. brake pads, clutch and wiper blades)
- A warranty covers unexpected mechanical failures or electrical breakdowns (e.g. engine failure or gearbox malfunction)
Who should get a car service plan?
Brand-new cars include factory cover, but a standalone car service plan is ideal if you own a pre-owned car, have an expiring service plan, or bought a vehicle without built-in cover. It’s designed for anyone who wants to replace heavy service bills with fixed, predictable monthly payments.
Can I pay monthly for a car service plan?
Yes, a monthly car service plan allows you to pay a fixed, affordable monthly fee rather than facing a lump sum bill every time your car goes in for a service. This helps you to budget effectively and protects you against rising vehicle service (parts and labour) costs.
Where can I have my car serviced under the car service plan?
You can service your vehicle at any franchised dealer approved by your car manufacturer service centre across the country.
What is excluded in a car service plan?
Items not included in a car service plan are wear-and-tear parts, such as brake discs, brake pads, tyres and shock absorbers. It also doesn’t include mechanical or electrical repairs, internal or external cosmetic damage and repairs resulting from accidents or negligence.
Learn more
Life, Car and Home Insurance
A guide to dent and scratch cover
Everyone tries to take care of their car, but no matter how carefully you drive or the condition you try to keep it in, scratches, dents and chips are bound to happen, from misjudging a corner to someone opening a car door against yours or picking up a chip on the highway. It’s annoying and can be expensive to fix, and even more expensive if you don’t fix it.
Life, Car and Home Insurance
Why car and asset loan protection matters
Whether it’s your first set of wheels or an upgrade to something new, buying a car or a motorbike is an exciting and often significant decision. While you might’ve planned your repayments carefully, life can be unpredictable, and unexpected events, such as job loss, illness or disability, could make it difficult to meet your loan obligations.
Life, Car and Home Insurance
A guide to choosing your cover: Comprehensive vs third-party insurance
Besides being essential to you getting around, a car is a big purchase that will take up a fair bit of your budget each month. If something happened to your car, it could cause serious disruptions not only to your lifestyle but also to your bank account, which is why it’s important to have insurance and protect yourself against such unexpected costs.
We also offer
Dent & Scratch Touch-Up Cover
Get competitive cover for repairs to minor dents and scratches, paint chips, windscreen chips, bumper scuffs and tar removal to keep your car in showroom condition.
Car Warranties: Pre-owned & Extended
Benefit from competitive cover and no-fuss claims for repairing your car or replacing parts on the Pre-owned Warranty or Extended Warranty when your manufacturer warranty has expired.