South Africa
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Building insurance
Get cover for structural damage caused by fire, storms, theft or burst geysers.
Some of the benefits
Home assistance
Cover your home for leaks, faults, broken windows, pest control and appliance repairs
Referral services
Get help finding services for your home, garden or pool, security, painting and decorating, and DIY info
UCount Rewards
As a member of UCount Rewards, 50 UCount tiering points are allocated each month to each qualifying insurance policy
What’s covered
- Structural damage caused by fire, storms, burst geysers or theft
- Limited or full subsidence and landslip
- Geyser replacements
- Call-out and first hour of labour are free for home assistance services
- Legal help in disputes with domestic workers
- Up to R 10 000 for CCMA settlement orders
Domestic workers’ compensation
- Personal accident for full- or part-time domestic workers
- R 15 000 in the event of accidental death or disablement
Terms and conditions apply. Standard Bank Insurance Brokers (Pty) Ltd (Reg. No. 1978/002640/07) is an authorised financial services provider (FSP 224) and part of the Standard Bank Group.
Subsidence & landslip
You’re covered for destruction or damage caused by subsidence or heave of the land supporting the dwelling or landslip, provided it isn’t caused by or doesn't arise from:
- Storm, rain, hail, wind, snow and flood
- Any excavation other than mining
- Alterations, additions or repairs to the dwelling
- Compaction of infill or consolidation of the soils
- Settlement, shrinking or expansion of the dwelling
Optional cover for full subsidence is available, and can be extended to:
- Foundations and solid floor slabs up to ground level
- Swimming pools, tennis courts, patios, terraces, driveways, paths, septic or conservancy tanks, drains, water courses, walls, gates, posts and fences
We’re not liable for:
- Any work that's needed to prevent further destruction or damage from subsistence
- Heave or landslip, unless design precautions were taken during the original construction or during subsequent additions
Exclusions
- Structural defects or any pre-existing damage
- Wear and tear, rust and gradual deterioration
- Damage caused by pests or insects
- Loss, destruction or damage caused by defective workmanship, materials or design
- Cracks, unless resulting from an external cause which is not excluded
- Consequential or indirect loss of any kind including the unavailability of matching materials
- Any loss or damage where the cost of repairs or replacement is within the policy excess
What it costs
- Premiums are based on the cover you choose and your risk profile
How to Claim
1. Email
a. Send an email to [email protected]
2. Logging into Insurance Online
- Go to www.standardbank.co.za
- Click on “Sign into your accounts”
- Select Insurance Online
- Login / If not yet registered, you will need to register after clicking on login
- Under the “My Insurance” tab, select “My Claims”
- Select Policy to claim under
- Select “New Claim”
- Follow the prompts to load the claim
3. Use Standard Bank Mobile App
- Sign into the App
- Go to the Insurance Tile on your App
- “CLAIM” will appear in the bottom right corner of the tile
- Click Claim
- Click the relevant policy
- Accept the disclaimers
- Follow the prompts to load the claim
4. Contact us on 0860 123 444
-
What’s covered
-
Subsidence & landslip
-
Exclusions
-
What it costs
-
How to Claim
- Structural damage caused by fire, storms, burst geysers or theft
- Limited or full subsidence and landslip
- Geyser replacements
- Call-out and first hour of labour are free for home assistance services
- Legal help in disputes with domestic workers
- Up to R 10 000 for CCMA settlement orders
Domestic workers’ compensation
- Personal accident for full- or part-time domestic workers
- R 15 000 in the event of accidental death or disablement
Terms and conditions apply. Standard Bank Insurance Brokers (Pty) Ltd (Reg. No. 1978/002640/07) is an authorised financial services provider (FSP 224) and part of the Standard Bank Group.
You’re covered for destruction or damage caused by subsidence or heave of the land supporting the dwelling or landslip, provided it isn’t caused by or doesn't arise from:
- Storm, rain, hail, wind, snow and flood
- Any excavation other than mining
- Alterations, additions or repairs to the dwelling
- Compaction of infill or consolidation of the soils
- Settlement, shrinking or expansion of the dwelling
Optional cover for full subsidence is available, and can be extended to:
- Foundations and solid floor slabs up to ground level
- Swimming pools, tennis courts, patios, terraces, driveways, paths, septic or conservancy tanks, drains, water courses, walls, gates, posts and fences
We’re not liable for:
- Any work that's needed to prevent further destruction or damage from subsistence
- Heave or landslip, unless design precautions were taken during the original construction or during subsequent additions
- Structural defects or any pre-existing damage
- Wear and tear, rust and gradual deterioration
- Damage caused by pests or insects
- Loss, destruction or damage caused by defective workmanship, materials or design
- Cracks, unless resulting from an external cause which is not excluded
- Consequential or indirect loss of any kind including the unavailability of matching materials
- Any loss or damage where the cost of repairs or replacement is within the policy excess
- Premiums are based on the cover you choose and your risk profile
1. Email
a. Send an email to [email protected]
2. Logging into Insurance Online
- Go to www.standardbank.co.za
- Click on “Sign into your accounts”
- Select Insurance Online
- Login / If not yet registered, you will need to register after clicking on login
- Under the “My Insurance” tab, select “My Claims”
- Select Policy to claim under
- Select “New Claim”
- Follow the prompts to load the claim
3. Use Standard Bank Mobile App
- Sign into the App
- Go to the Insurance Tile on your App
- “CLAIM” will appear in the bottom right corner of the tile
- Click Claim
- Click the relevant policy
- Accept the disclaimers
- Follow the prompts to load the claim
4. Contact us on 0860 123 444
Learn more
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Credit cards
What you need to know about credit card protection
Credit card protection is important to protect yourself and your loved ones so that in the event of your death, disability or retrenchment, the outstanding balance on your credit card is covered.
Vehicle Finance
What you need to know about car loan protection insurance
A car loan protection insurance policy will cover the debt on your vehicle in the event of your death, disability, development of a dread disease or retrenchment.
We also offer
Home loan protection plan
If something happens and you can’t keep paying your bond, you can still protect your home and family with the right cover.
Home contents insurance
How much do you value the contents of your home?
A burglary, fire or storm could take it all away.
Let us help you protect all your hard work with the right cover that suits your needs.