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How to shop safely online

When shopping online, you’ll always receive a one-time PIN (OTP) via SMS or email to authorise your transaction.

3D Secure cards require verification of your personal details before you can buy anything online, so you’ll need to provide:

  • Your card number (on the front of the card)
  • The card expiry date
  • The CVC or card validation code (the last 3 digits on the back of your card)

While shopping online is convenient, quick and secure, you can take extra precautions to protect your data and info.

How to shop safely online

  • Only buy goods or services from online companies you recognise and trust
  • Look for security symbols in the URL like an unbroken lock or key
  • Make sure the URL begins with ‘https’ and not ‘http’
  • Keep a record of your transactions and payment confirmations
  • Never pay for goods or services via email
  • Never share any personal or banking info with anyone, including bank staff
  • Don’t use public computers or internet cafés to shop online