South Africa
Personal
Business
Wealth

Account Verification Services

Account Verification Services

Protect yourself and keep your money safe by verifying the account number and account name you’ve been given with our Account Verification Services (AVS).




Some of the benefits

Minimise risk

Reduce your company’s risk to fraud by verifying account details before you pay

User-friendly

Verifying details is easy when you load a new beneficiary or make a once-off payment

Fast

AVS-R data is verified in real-time, with response times of less than 60 seconds*

24/7 Access

This service is available 24/7 on our Business Online platform
HOW IT WORKS
  • AVS enables you to verify that the account holder and account number both match the name of the individual or company you intend to pay when adding a new beneficiary or making a once-off payment.
  • The details of the beneficiary have to be loaded correctly with their own bank. These details include:
    • ID, passport or company registration number (mandatory)
    • Surname or business name (optional)
    • Contact number (optional)
  • Successful verification occurs when all fields match the information on the database of the beneficiary’s bank.
  • If mandatory fields match and other optional field/s don’t match the information on the database, the request will return a partial match. In this case, the output field will display up to 33% of the first characters of the name and 33% of the surname, the rest will be masked asterisks (*). For businesses, 33% of each word in the company name will be displayed.
  • Verification will fail if none of the fields used matches the information on the beneficiary’s bank’s database.
  • You will then have the option to either proceed or abandon your transaction
WHAT IT COSTS

Account verification is charged at R2 per transaction.

HOW TO GET IT

Click on the ‘Verify’ option when adding a new beneficiary or making a once-off payment via Internet Banking or the Banking App.

  • HOW IT WORKS
  • WHAT IT COSTS
  • HOW TO GET IT
  • AVS enables you to verify that the account holder and account number both match the name of the individual or company you intend to pay when adding a new beneficiary or making a once-off payment.
  • The details of the beneficiary have to be loaded correctly with their own bank. These details include:
    • ID, passport or company registration number (mandatory)
    • Surname or business name (optional)
    • Contact number (optional)
  • Successful verification occurs when all fields match the information on the database of the beneficiary’s bank.
  • If mandatory fields match and other optional field/s don’t match the information on the database, the request will return a partial match. In this case, the output field will display up to 33% of the first characters of the name and 33% of the surname, the rest will be masked asterisks (*). For businesses, 33% of each word in the company name will be displayed.
  • Verification will fail if none of the fields used matches the information on the beneficiary’s bank’s database.
  • You will then have the option to either proceed or abandon your transaction

Account verification is charged at R2 per transaction.

Click on the ‘Verify’ option when adding a new beneficiary or making a once-off payment via Internet Banking or the Banking App.