Bank with confidence on WhatsApp
Want to enjoy fast, convenient banking on WhatsApp? Here’s how to recognise our verified account to access safe communication with our chatbot assistant.
How to recognise our chatbot on WhatsApp
Verification badge
Messages from us will always have a business verification tick next to our name: green tick for Android and blue tick for iOS
Recognised branding
Our messages will have the official Standard Bank logo
Profile information
Our business profile will include our website link, our email address and street address
Official number on WhatsApp
We will only contact you from our verified WhatsApp number: 064 570 0291
Protect yourself
How to spot a scam on WhatsApp?
Scammers often rely on pressure and urgency to trick you into sharing personal information. Here are common red flags to help spot a scammer:
- Messages that urge you to act immediately
- Poorly written messages with spelling and/or grammar mistakes
- Messages that promise instant rewards, prizes, or unbelievable returns
- Requesting personal or banking information
- Links to unfamiliar websites
Learn more about other types of scams to avoid
We’ll never ask for
Remember, we’ll never ask you for the following:
- Your full card details
- Password, PIN or OTP
- To pay money for a reward
- Update personal details via a link
-
Protect yourself
-
We’ll never ask for
How to spot a scam on WhatsApp?
Scammers often rely on pressure and urgency to trick you into sharing personal information. Here are common red flags to help spot a scammer:
- Messages that urge you to act immediately
- Poorly written messages with spelling and/or grammar mistakes
- Messages that promise instant rewards, prizes, or unbelievable returns
- Requesting personal or banking information
- Links to unfamiliar websites
Learn more about other types of scams to avoid
Remember, we’ll never ask you for the following:
- Your full card details
- Password, PIN or OTP
- To pay money for a reward
- Update personal details via a link
How to get in touch with us on WhatsApp
Save our number as a contact on your device: +27 64 570 0291 . This will easily help you identify messages from us.
Just say “Hi” to start a chat with us.
Banking features available on WhatsApp
Digital banking status
Check the health statuses across our different banking platforms, including ATMs, Online Banking, branches, etc.
Tools & calculators
Ready to get the funds you need on terms that suit your lifestyle? Whatever the type of loan, see how much you qualify for.
WalletWise
Become financially literate with our helpful videos and study guides.
Submit a funeral claim
Let us settle your claim as soon as possible so you can take care of what matters most during this overwhelming time.
Ready to bank on WhatsApp?
We also offer
Get the Standard Bank App
Scan the code with your phone’s camera or QR code scanner to download our Banking App
Online Banking just got smarter
No more banking hours and no more queues, our upgraded Online Banking experience empowers you to manage your finances 24/7, from any device.
Cellphone Banking
Bank securely from your cellphone - anywhere, anytime. Get access to your bank accounts by dialling *120*2345# and pay your bills, buy data, and make payments.
ATM Banking
With thousands of ATMs nationwide, it’s easy to do your banking outside of normal banking hours and without visiting a branch.