Travel insurance
We’ve got your journey covered
Get complimentary Travel Insurance when you book flights using your qualifying Standard Bank Credit Card.
Some of the benefits
Emergency medical cover
Call our 24/7 medical emergency and assistance helpline, wherever you are
Insurance cover
You’re insured for death, permanent disability, injury and illness
No activation is required
Cover is applied automatically when you buy the flight ticket
Top up if you want more
You can add extra cover for travel delays, lost luggage and more
How it works
You’re covered with complimentary basic or comprehensive Travel Insurance. The cover is determined by the card used to buy the tickets, and is automatically applied.
Basic Travel Insurance
Summary is optional.
All Standard Bank Credit Cards come with complimentary
Basic Travel Insurance, except World Elite and Diners Club Cards.
All individuals whose airline tickets were purchased using the qualifying Credit Card in the same booking will be insured.
This cover is provided by Bryte Insurance, and it includes:
- Medical emergency cover (limited)
- 24/7 assistance
- Travel or baggage delay
Comprehensive Travel Insurance
Standard Bank World Citizen, World Elite & World Elite Metal cards come with Comprehensive Travel Insurance.
Your card type determines who can be covered under the booking. See “Members insured for Comprehensive Travel Insurance” below for a detailed breakdown.
This cover is provided by AIG Insurance, and it includes:
- Medical emergency cover (wide range of cover)
- 24/7 assistance
- Trip cancellation or interruption
- Loss, theft or damage to baggage & personal items
- Travel or baggage delay
Members insured for Comprehensive Travel Insurance:
Standard Bank World Citizen Card:
The Cardholder, the cardholder’s spouse, up to three children, cardholder’s parents and domestic helper.*
Standard Bank World Elite Card & World Elite Metal Card:
Any person whose airline tickets have been charged to the Card.
*Definitions:
- Children means the Insured Person’s dependent children who are not in full-time employment and who are between the ages of 3 months up to and including the age of 18 years (or under the age of 25 years provided they are in full-time education), unmarried, not pregnant, without children and primarily dependent on the Cardholder for maintenance and support.
- Spouse means the husband, wife, partner in a same sex partnership or any de facto partner with whom the Cardholder has permanently and continuously lived in the same household in a relationship which is not casual or impermanent for a period longer than 6 consecutive months. Only one Spouse shall be eligible for cover.
- Cardholder's parents means the lawful and biological father or mother of the eligible Cardholder aged under eighty (80) years of age. Parents must be visiting the eligible Cardholder in his/her country of permanent residence or the country where the card was issued.
Want Added Peace of Mind? Extend Your Cover.
We’re committed to helping you travel with confidence. Should you need additional peace of mind, optional Topup cover is available.
All Standard Bank credit cards, excluding World Elite and Diners Club Cards.
Bryt
Bryte Top-up options are available directly from Bryte:
(Mon–Fri, 08:00–16:30)
Customer Care
Claims assistance
Top-up purchases
Standard Bank World Citizen, World Elite & World Elite Metal cards
AIG
Top-up options are available directly from AIG. For emergency or claim support: Top-up options are available directly from AIG. For emergency or claim support:
South Africa
+27 11 547 2066 / 0800 991 730
(toll-free)
(toll-free)
United States
+1 866 273 9079 (toll-free)
Outside the U.S
Claims
What’s covered
- Standard Bank Policy Wording Corporate Card Basic Automatic Cover
- Standard Bank Policy Wording Corporate Key Accounts Basic Automatic Cover
Terms and conditions apply. Standard Bank Insurance Brokers (Pty) Ltd (Reg. No. 1978/002640/07) is an authorised financial services provider (FSP 224) and part of the Standard Bank Group.
Exclusions
- Click here for exclusions
*Terms and conditions apply
How to claim
For emergency medical and related claims. Our emergency medical services are available 24 hours a day, 7 days a week. It is important that you contact us as soon as possible when you need assistance. Bryte Travel Assist can be contacted at: Telephone: +1 416 596 0014 (reverse call charges accepted). How to make a reverse call for emergency medical and related claims:
1.1 Dial the international operator for the country you are in.
1.2 Ask to be connected to Bryte Travel Assist on +1 416 596 0014.
1.3 Bryte Travel Assist will accept the call charges.
1.4 You will be connected to talk to Bryte Travel Assist directly for assistance with your medical emergency. Please note that you will be charged for the call if you contact Bryte Travel Assist directly.
Email: [email protected]
Non-medical claims and medical claims for out of hospital treatment. For all non-medical claims (for example, claims for baggage or cutting the insured journey short) and for medical claims for out of hospital treatment, you can contact us up to 30 days after you have returned to South Africa at:Bryte Travel Insurance, PO Box 61489, Marshalltown, 2107
Telephone: 0860 723 270 Email: [email protected] Our claims department is open Monday to Friday between 08:00 and 16:30 (South African time). We are closed on public holidays.
-
What’s covered
-
Exclusions
-
How to claim
- Standard Bank Policy Wording Corporate Card Basic Automatic Cover
- Standard Bank Policy Wording Corporate Key Accounts Basic Automatic Cover
Terms and conditions apply. Standard Bank Insurance Brokers (Pty) Ltd (Reg. No. 1978/002640/07) is an authorised financial services provider (FSP 224) and part of the Standard Bank Group.
- Click here for exclusions
*Terms and conditions apply
For emergency medical and related claims. Our emergency medical services are available 24 hours a day, 7 days a week. It is important that you contact us as soon as possible when you need assistance. Bryte Travel Assist can be contacted at: Telephone: +1 416 596 0014 (reverse call charges accepted). How to make a reverse call for emergency medical and related claims:
1.1 Dial the international operator for the country you are in.
1.2 Ask to be connected to Bryte Travel Assist on +1 416 596 0014.
1.3 Bryte Travel Assist will accept the call charges.
1.4 You will be connected to talk to Bryte Travel Assist directly for assistance with your medical emergency. Please note that you will be charged for the call if you contact Bryte Travel Assist directly.
Email: [email protected]
Non-medical claims and medical claims for out of hospital treatment. For all non-medical claims (for example, claims for baggage or cutting the insured journey short) and for medical claims for out of hospital treatment, you can contact us up to 30 days after you have returned to South Africa at:Bryte Travel Insurance, PO Box 61489, Marshalltown, 2107
Telephone: 0860 723 270 Email: [email protected] Our claims department is open Monday to Friday between 08:00 and 16:30 (South African time). We are closed on public holidays.
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