South Africa
Apply for your Smart ID or passport
We have partnered with the Department of Home Affairs to make it easier for you to apply online for your Smart ID or passport (new or renewal). Once your documents are ready, you can collect it at one of our specialised branches.
Some of the benefits
Apply online
Visit the Home Affairs website, register and sign in to complete an online application form
Pay via internet banking
Sign into your internet banking profile to finalise payment for your Smart ID or passport application
Convenient process
Scan your fingerprints and have your pictures taken at your preferred specialised Standard Bank branch
Collect in-branch
Pick up your Smart ID or passport from our Johannesburg, Centurion, Tshwane, Cape Town, Gqeberha or Durban branches
How it works
- You’ll need to be registered for internet banking with us
- Your country of birth must be South Africa
- Visit the Home Affairs website to complete and submit an application form
- Initiate payment to Home Affairs by signing in to your Standard Bank Internet Banking profile
- Select the ‘Pay and Transfer’ Tab; then select ‘Pay MyBills’, ‘Billing beneficiaries’ and then ‘Dept of Home Affairs’
- Once payment has been received by Home Affairs, the system will allow you to make an appointment at one of our specialised Standard Bank branches
- Print and keep your booking confirmation letter and reference number
- Visit your selected Standard Bank branch, as per appointment made, with your ID to scan your fingerprints and have your pictures taken
- Home Affairs will SMS you when your Smart ID or passport is ready
- Collect your Smart ID or passport at the Standard Bank branch you’ve specified for collection
How to get it
Visit one of our participating branches to scan your fingerprints, have your pictures taken, and to collect your Smart ID or passport:
- Killarney Branch in Killarney Mall, Johannesburg
- 5 Simmonds Street, Johannesburg
- Centurion Branch – Closed (This service will be available at our Centurion Lifestyle Centre Branch from January 2022)
- Canal Walk Branch in Century City, Cape Town
- 1 Kingsmead Way, Durban
- Jubilee Mall, City of Tshwane
- 1 Pickering Street, Newton Park, Gqeberha
Call the Department of Home Affairs on 0800 601 190 for any enquiries.
What you’ll need
- Reference number confirming your payment and booking before you visit your nearest specialised Standard Bank branch
- Bring along your green bar-coded ID
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How it works
-
How to get it
-
What you’ll need
- You’ll need to be registered for internet banking with us
- Your country of birth must be South Africa
- Visit the Home Affairs website to complete and submit an application form
- Initiate payment to Home Affairs by signing in to your Standard Bank Internet Banking profile
- Select the ‘Pay and Transfer’ Tab; then select ‘Pay MyBills’, ‘Billing beneficiaries’ and then ‘Dept of Home Affairs’
- Once payment has been received by Home Affairs, the system will allow you to make an appointment at one of our specialised Standard Bank branches
- Print and keep your booking confirmation letter and reference number
- Visit your selected Standard Bank branch, as per appointment made, with your ID to scan your fingerprints and have your pictures taken
- Home Affairs will SMS you when your Smart ID or passport is ready
- Collect your Smart ID or passport at the Standard Bank branch you’ve specified for collection
Visit one of our participating branches to scan your fingerprints, have your pictures taken, and to collect your Smart ID or passport:
- Killarney Branch in Killarney Mall, Johannesburg
- 5 Simmonds Street, Johannesburg
- Centurion Branch – Closed (This service will be available at our Centurion Lifestyle Centre Branch from January 2022)
- Canal Walk Branch in Century City, Cape Town
- 1 Kingsmead Way, Durban
- Jubilee Mall, City of Tshwane
- 1 Pickering Street, Newton Park, Gqeberha
Call the Department of Home Affairs on 0800 601 190 for any enquiries.
- Reference number confirming your payment and booking before you visit your nearest specialised Standard Bank branch
- Bring along your green bar-coded ID
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