What is self-service banking
Self-service banking is when you do your day-to-day banking on devices and channels with banking capability.
Instead of going into a branch to do your banking, you can stay in control of your finances 24/7 by making use of any of the following self-service channels:
- ATMs
- Cellphone banking (on any cellphone)
- Banking app (on your smartphone or tablet)
- Internet banking (on your computer)
You can do the following on any of the self-service banking channels:
- Check your account balances and statements
- Transfer money between your accounts
- Pay a beneficiary
- Pay municipal bills and traffic fines
- Buy electricity
- Buy data or airtime
The benefits of self-service banking are:
- You can bank anytime, anywhere
- You can save on bank charges
- It is safe - just keep your PIN and sign in details a secret
- No need to stand in long queues and wait
Be WalletWise and talk to your bank on how to get started with self-service banking.