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What is self-service banking

Self-service banking is when you do your day-to-day banking on devices and channels with banking capability.

Instead of going into a branch to do your banking, you can stay in control of your finances 24/7 by making use of any of the following self-service channels:

  • ATMs
  • Cellphone banking (on any cellphone)
  • Banking app (on your smartphone or tablet)
  • Internet banking (on your computer)

You can do the following on any of the self-service banking channels:

  • Check your account balances and statements
  • Transfer money between your accounts
  • Pay a beneficiary
  • Pay municipal bills and traffic fines
  • Buy electricity
  • Buy data or airtime

The benefits of  self-service banking are:

  • You can bank anytime, anywhere
  • You can save on bank charges
  • It is safe - just keep your PIN and sign in details a secret
  • No need to stand in long queues and wait

Be WalletWise and talk to your bank on how to get started with self-service banking.