Keeping your money safe
1 Aug 2025
Security update: Trust Call
How to enable Trust Call to protect yourself from phone scams.
Step 1 of 8
Sign into the Banking app.
Step 2 of 8
On the security update message, tap HOW IT WORKS.
Step 3 of 8
See how Trust Call works and how we can help you. Tap CONTINUE.
Step 4 of 8
Tap CONTINUE to enable Trust Call on your device.
Step 5 of 8
For Android devices only:
Tap Allow to enable the Banking App to use your call permissions.
Step 6 of 8
Trust Call is now enabled on your device.
Step 7 of 8
With Trust Call enabled, we will advise you of a potential scam risk while you are on a call and have signed into the App.
If the caller is known to you, tap I TRUST THIS CALLER to continue with your banking transaction.
Step 8 of 8
If you're on a call while using the app, we will verify whether it is with an authenticated Standard Bank agent.
More things you can do on the app
New feature
4 Aug 2025
Add a Trusted Person to your profile
Choose someone you trust to spot suspicious transactions.
New feature
4 Aug 2025
Making a payment with your Trusted Person
Your Trusted Person will confirm your payment before the money leaves your account.
Keeping your money safe
30 Jul 2024
Supercharge your security with DigiME
Secure your Banking App profile by scanning your face to confirm your identity.