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Personal banking 2021 pricing

Our 2020 pricing was made after careful consideration of several factors, including the economic impact of 2020, the current realities for individuals and businesses and easier access to banking services for our customers.

In 2021, we remain committed to delivering value to all our customers, which is why we’ve made significant changes to our personal banking fees - where in most instances we have either reduced our fees or kept them the same.

Here’s how we’re delivering even more value to our personal customers in 2021 with simpler fee structures and more competitive rates:
We know it can be challenging to step away during business hours to deposit cash, so you can now deposit up to R10 000 at our ATMs for a fee of just R9 per R1 000 deposited
Cash withdrawal fees at our ATMs
We’ve introduced a new simple flat fee of R7.50 for withdrawals at our ATMs and our Private Clients can now enjoy unlimited free ATM cash withdrawals
Cash withdrawal fees at other banks’ ATMs
We’ve reduced the fee for withdrawals from other banks’ ATMs to R10, making it more affordable to access cash wherever you are
Debit orders fees
Enjoy one simple flat fee of R3.50 for all debit orders
MyUpdates fees
Stay informed on all your account transactions with unlimited MyUpdates for only R1 per month or free on transaction values/amounts greater than R100
Pre-paid transaction fees
We’ve reduced the fees on value-added services by up to 60%. You will now pay only R0.50 when buying airtime or data on our App, Cellphone Banking and Internet Banking