Managing your money 9 May 2022

Credit Score add on

Get monthly updates of your credit score, without affecting your credit record

Step 1 of 14

To begin, sign into your Banking App on your mobile device
You will land on your Banking App home screen
Then select the Add-on Store icon (in the top left-hand corner)

Step 2 of 14

You are now in the Add-on Store
Select the search icon (in the top right-hand corner)

Step 3 of 14

Type "Credit score" into the search bar
You will now see the Credit Score add-on tile
Select the ADD button

Step 4 of 14

Your Credit Score add-on is now loaded onto your Banking App home screen
Select DONE to return to your home screen

Step 5 of 14

Your Credit Score add-on will now appear in the Add-ons drawer (in the lower section of your home screen).

Hint: You can swipe up on this section to see all your add-ons

Now let's show you how to use your Credit Score add-on ...

Step 6 of 14

The Credit Score add-on gives you monthly updates of your credit score, trends relating to your score and personalized tips on how to improve your score, without affecting your record.

Tap on the Credit Score tile to view more details about your credit history.

Step 7 of 14

You will now see a more detailed breakdown of your credit score, like how your score has changed over the past 3 months.

Next, scroll down to view more information.

Step 8 of 14

Here you can view how your credit score compares to other customers within your age group, as well as Did you know cards to give you more information about credit scores.

Step 9 of 14

The credit score presented to you is provided by Experian. If you have any questions about your score, you will find contact details for Experian here.