Making payments
12 May 2025
Send an International payment
Learn how to send and manage outgoing international payments.
Step 1 of 22
Go to your home screen and tap Transact (on the bottom navigation).
Step 2 of 22
Tap Pay.
Step 3 of 22
Tap the Overseas payment option.
Step 4 of 22
On the International payments screen, tap the Outgoing international payment option (to send money outside South Africa).
Step 5 of 22
For an outgoing international payment, you can choose to Pay a person, Pay a company, or Fund your International account.
Tap the Pay a Person option.
Step 6 of 22
Review the important information you need to be aware of before sending an international payment.
When you’re ready, tap CONTINUE.
Step 7 of 22
Choose the account from which you want to pay from.
Step 8 of 22
Choose the destination country or country of beneficiary bank.
For payments to Common Monetary Area countries, you can select Eswatini, Lesotho or Namibia.
Step 9 of 22
Choose the currency you would like to send and then enter the payment amount.
Step 10 of 22
Choose who will cover the beneficiary bank fees: either you pay the fees, or the beneficiary pays them.
Tap on your preferred option to continue.
Step 11 of 22
View the full payment cost breakdown.
Tap CONTINUE to proceed.
Step 12 of 22
Capture the beneficiary's personal details.
Step 13 of 22
Capture the beneficiary banking details.
Tap DONE.
Step 14 of 22
Capture your references.
Tap CONTINUE.
Step 15 of 22
Review the Balance of Payments (BoP) declaration.
Then tap on the Select your reason for payment (BoP) prompt.
Step 16 of 22
Scroll down and select your reason for payment from the dropdown options.
Note:
You may need to add additional details for the selected payment reason.
Step 17 of 22
Tap CONTINUE.
Step 18 of 22
Enter the One-time PIN (OTP) we’ll send to you.
Tap CONTINUE.
Step 19 of 22
You’ll have 30 seconds to accept the exchange rate. If 30 seconds expire, the screen refreshes and you’ll get a new rate.
Step 20 of 22
Review your payment details, then tap CONFIRM.
Note:
Use the back button (on the top navigation) to go back and amend your payment.
Step 21 of 22
All done! Your payment has been submitted for processing.
Step 22 of 22
Back on the Outgoing Payments landing screen, keep an eye on your payment status – it will update as your payment is processed.
More things you can do on the app
New feature
12 May 2025
Receive an International payment
Learn how to receive, accept and manage incoming international payments
Getting to know the app
30 Apr 2024
Switch your OTP preference
DigiME’d customers can change the OTP preference on the app in a few easy steps.
New feature
4 Aug 2025
Add a Trusted Person to your profile
Choose someone you trust to spot suspicious transactions.