South Africa
Getting to know the app 21 Jul 2023

UCount Rewards add-on

Make every swipe count! Earn amazing rewards simply for banking with us.
Step 1 of 16
  • To begin, sign into your Banking App on your mobile device
  • You will land on your Banking App home screen
  • Then select the Add-on Store icon (in the top left-hand corner)
Step 2 of 16
  • You are now in the Add-on Store
  • Select the search icon (in the top right-hand corner)
Step 3 of 16
  • Type "UCount" into the search bar
  • You will now see the UCount Rewards  add-on tile
  • Select the ADD button
Step 4 of 16
  • Your UCount Rewards add-on is now loaded onto your Banking App home screen
  • Select DONE to return to your home screen
Step 5 of 16

Your UCount Rewards add-on will now appear in the Add-ons drawer (in the lower section of your home screen.
As a first-time user, you will need to go through a quick authentication process to link your UCount Rewards account.

Now tap on the UCount Rewards add-on tile.

Step 6 of 16

Finally enter the One-Time Pin (OTP) that is sent to your cellphone number or email address.

Step 7 of 16

Your UCount Rewards account has been successfully linked to your banking profile.

Now let's show you how to use your UCount Rewards add-on … tap on the tile.

Step 8 of 16

Welcome to your UCount Rewards Home dashboard.

Here you’re able to:

  • see your Rewards Points, their value in Rands, and your current tier level
  • select Goals and Gains to see which rewards are available to use

Let’s tap on the tier wheel to get an overview of your points and where they were earned!

Step 9 of 16

Your UCount Overview allows you to see:

  • what tier level you’re on
  • how many tiering points you need to get to the next tier; and
  • where you earned different reward points in the past month e.g. Retailer Rewards

Tap on the back arrow (in the top navigation) to return to your UCount dashboard.

Step 10 of 16

Now let’s tap on the Goals  and Gains  link on your Home dashboard.

Step 11 of 16

On the Goals & Gains screen you see which gains you can claim every time you achieve your allocated goals.

Simply tap on the info icon in the top right corner for more information.

When you are ready, tap on the back arrows (in the top navigation) to return to your UCount dashboard.

Step 12 of 16

On your dashboard select Vouchers (menu option) to get a view of all your vouchers, that you have earned or purchased, past and current.

Step 13 of 16

Next, select Redeem (menu option) to:

  • redeem your points using a voucher through one of our retailer partners  or
  • transfer the rand value of your points into your linked Standard Bank accounts:
    • Savings & Investments
    • Loan


Step 14 of 16

By selecting Retailers (menu option) you will see a list of our Rewards partners:

  • Retailers
  • Caltex

Simply follow the prompts to expand these lists, and locate the nearest outlet to you.

Step 15 of 16

Finally, select the hamburger icon on the top right-hand corner on your dashboard to view more UCount Rewards options.

Step 16 of 16

Here you can access More Options like:

  • Travel Mall
  • My UCount Rewards Card
  • Update My Profile
  • Recent Transactions
  • Internal Marketing Consent
  • Choose Your Own Rewards


See our Contact Us details - we’re only a call away!


ALL done! When you are ready select the back arrow (in the top navigation) to return to your Home dashboard.