Flexible Funeral Plan

If you want to take out our Flexible Funeral Plan, please consider the following:

• The main member and spouse(s) must be 18 to 65 years old
• You can cover unlimited family members on a single policy
• Children are covered from birth to age 21 (25 if they are full-time students)
• Parents and parents-in-law must be aged 18 to 84
• Extended family members are covered from birth to age 84
• There is no medical underwriting
• There is an option to waive the waiting period if you are switching from other insurers
• A waiting period of 6 months applies to all benefits
• There is a 12-month waiting period for death benefits in the case of suicide
• There is a 1-month waiting period that starts when the first premium is successfully received for benefits in the case of accidental death 
• You can choose up to 5 beneficiaries

Our Flexible Funeral Plan means you choose what you pay:

• Any additional premium payable per person added will be dependent on the cover amount selected and age at time of policy application.
• Any additional premium payable for each additional benefit selected for main insured and spouse will be dependent on level of amount selected, age at policy application and period of benefit payment where applicable.
• There is also an option to add an automatic annual benefit increase at an additional premium. 
   

^{Standard Bank Insurance Brokers (FSP224) earns a binder fee and a commission on the sale of this policy at a rate that is included in the premium and that includes VAT.}

Call us on 0860 123 999 or Say “Hi” on WhatsApp (+27 645 700 291). Alternatively, you can speak to us at your nearest branch if you would like to lodge a claim.

What you'll need:

• Certified copy of death certificate
• Notification of registration of death
• Burial order
• Certified copy of the claimant's ID
• Proof of relationship (like a marriage or birth certificate)
• Additional documents may be required for unnatural death claims

Please note:

• Claims must be submitted within 12 months of the insured person's death
• Premium payer is required to provide proof of their relationship with the main life insured and other insured members on the policy
• Claims are processed by the Liberty Group once all information is verified
• Approved claims are paid out within 48 hours from receipt of all documents required for claim approval

As a valued Standard Bank customer, you can take out Flexible Funeral Cover on these following platforms for you or your loved ones.

Apply via our Banking App:

• Sign in to your Standard Bank App
• Tap on the purple explore icon on the top-left corner
• Scroll down until you see Insure what matters
• Under the “Recommended” Flexible Funeral Plan tab click on “Apply Now” and follow the steps

Cellphone banking :

Registered Cellphone banking clients:

• Dial USSD string *120*2345# and login to your standard bank mobile banking account
• Select option 8 to go onto the Flexible Funeral Plan
• Follow the steps to get your cover

Non-registered cellphone banking:

• Dial USSD string *120*2345#
• Select option 5 for Flexible Funeral Plan
• Follow next steps to get your quote

WhatsApp:
    

• Text “Hi” to Standard Bank number +27 64 570 0291
• Select option 3 for Insurance
• Select option 5 to for an Insurance Quote
• Select option 1 for a Flexible Funeral Quote
• Follow next steps to get your quote

Standard Bank Insurance Website:

Please select below link to be redirected to the Standard Bank Insurance Website to take up your cover
https://insure.standardbank.co.za/quote/flexi-funeral/customer

^{Terms and conditions apply. Standard Bank Insurance Brokers (Pty) Ltd (Reg. No. 1978/002640/07) is an authorised financial services provider (FSP 224) and part of the Standard Bank Group. Standard Rates Apply.}

As an insurance policy holder, you can manage your insurance policy by viewing insured members, beneficiaries, checking your debit order date and obtaining your policy documents on all our digital platforms. Here’s how:

Standard Bank Banking App:

• Sign into your Standard Bank banking App
• Tap on the blue AddOn icon on the topleft corner
• Search “Insurance” and click “Add”
• Navigate back to main menu and click on “Insurance” under AddOn tab
• Select your policy to:
  • View cover amount and premium
  • View policy initiation and renewal date
  • View Annual benefit %
  • View insured members, 
  • View beneficiaries 
  • View debit amount, date and next debit order date

WhatsApp:

• Text “Hi” to Standard Bank number +27 64 570 0291
• Select option 3 for Insurance
• Select option 1 for Insurance Servicing
• Select option 2 to view Flexible Funeral Plan, get documents and view insured members and beneficiaries 

Cell phone banking:

• Dial *120*2345# and login to your standard bank cellphone banking account
• Select option 8 to go onto the Flexible Funeral Plan
• Select policy you want to view
• Select option 1 to view policy (cover amount and premium), and option 2 to view debit order date 

Standard Bank Insurance Website:
Click here  to log onto the Standard Bank Insurance Website
Select “Dashboard” tab to view policy details, beneficiaries, insured members, and debit order date