Keeping your money safe
1 Jun 2020
Unlink a device from your Banking App
If your device has been lost, stolen or replaced, unlink it from your Banking App.
Step 1 of 8
Go to your home screen and tap More (on the bottom navigation).
Step 2 of 8
Tap Security.
Step 3 of 8
Tap View all devices, under the Device Security section.
Step 4 of 8
You'll see a list of all the devices that are linked to your banking profile.
Tap on the device which you want to unlink.
Step 5 of 8
On the Device detail screen, tap UNLINK DEVICE.
Step 6 of 8
Tap UNLINK to confirm that this is the device you want to remove from your banking profile.
Step 7 of 8
All done!
If the device you have unlinked from your banking profile is not the device that you are currently using, tap the back arrow buttons in the top left-hand corner to return to the home screen.
Step 8 of 8
If you've successfully unlinked the app from the device that you’re currently using, you’ll immediately be returned to the sign-in screen.
More things you can do on the app
Getting to know the app
Set up your preferred device on the App
Receive security notifications and authorisations on your preferred device
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