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Using your card

Making changes to your card is quick, safe and easy when you know how.

Using your budget facility

Credit cards are all about choice – that’s why your straight and budget facilities are combined on your card with a single limit.

Using budget for purchases over R 200 means you can choose to repay the amount within six months or over 60 months.

  • Buy as many items as you like with your available budget funds*
  • Interest accrues from the date of the purchase
  • Instalments need to be repaid in full every month
  • All purchases and the minimum payment due are in your monthly statements

*Your budget facility cannot be used for travellers’ cheques, foreign currency or progressive payments (like your bond, petrol or electronic account payments)

Increase your limit

You can apply for a limit increase within six months of receiving your card.

  • Temporary limit increases are also available
  • All limit increases are based on your card account and credit history
  • To increase your limit, please give us a call

Get an additional card

If you’d like to arrange an additional card to be used by yourself or someone in your family, please give us a call or visit your nearest branch.

Use your card abroad

Your card is accepted at over 30 million merchants worldwide. If you plan to use it overseas, notifying us in advance means we don’t need to disturb your trip with a phone call to authenticate your purchases. Remember, buying your flight tickets using your card automatically gives you free basic travel insurance, and the option of taking up additional cover at preferential rates. You can activate your card for overseas travel in the mobile banking app by letting us know your travel dates before you leave.

  • Select ‘manage cards’
  • Choose card
  • Select ‘card settings’
  • Select ‘use card abroad’
  • Enter travel dates
  • Select ‘activate’

You can also activate your card at your nearest branch or by calling Card Customer Services.

Enable or disable card transactions

The mobile banking app allows you to enable or disable various transactions on your card:

  • All
  • ATM
  • Point of Sale
  • Online
  • International

To enable or disable card transactions in the app:

  • Select ‘manage cards’
  • Choose card
  • Select ‘card settings’

If you don’t have the app, please give us a call or visit your nearest branch.

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