South Africa

Frequently Asked Questions

Do I need to come to SA to open a Non-Resident Account?

No, you can open a Non-Resident Account from anywhere in the world.

Can I open a Non-Resident Account if I reside in Lesotho, Namibia or Eswatini?

You can’t open a Non-Resident Account if you reside in any of those countries since they fall under the Common Monetary Area.

Can I open a Non-Resident Account if I live in South Africa?

No, you must be living in a foreign country that is outside of CMA to open a Non-Resident Account.

Does Standard Bank offer credit facilities to non-resident clients such as home loans, credit cards, etc.?

Yes, we do offer credit facilities to non-resident clients.

Is internet banking available for Non-Resident Accounts?

Yes, internet banking is available.

Can I transfer money from my Non-Resident Account to my foreign personal account?

No, you can’t transfer money to your foreign account because every transaction that happens in a Non-Resident Account is facilitated and approved by our exchange control team.

Can I have a debit order or a stop order on my Non-Resident Account?

Yes, you can, but only from a current account or transactional savings account.

Why is my account blocked on internet banking?

The account might not be compliant in terms of FICA requirements. Please email [email protected] for assistance.


Can I transfer funds to myself abroad without having to manually provide a payment form every month?

Yes you can, a standing instruction can be set up where we transfer a set amount to you as often as you would like, alternatively we can keep a minimum balance in your account and transfer the balance.

Please send an email to [email protected] for any other related queries


Can I make ATM cash deposits?

No you can’t, but you can deposit inside the branch if you provide evidence of where the funds are from.

How do I update my information once I have a Non-Resident Account?

Send an email to [email protected] and we’ll assist you.

Can I open a savings and investment account?

Yes you can, we have a range of options available to you. You can easily apply online for one of our savings and investment accounts.