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Getting to know the app 3 February 2020

Signing into internet banking using the app

Learn how to safely sign in to internet banking using your banking app
Step 1

To begin, go to the online banking site and enter your email address.

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Step 2

You should see the QR code screen.

Step 3

Now open your banking app and select SCAN QR.

sign-in_App_scanQRcodeOption.png
Step 4

Point your camera at the QR code on your computer. Your phone should scan it automatically.

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Step 5

If you look at the online banking site again you'll see that it's waiting for you to confirm that you're signing in.

Let's do that now!

sign-in-timer_approveOnBankingApp.png
Step 6

Check your phone and select YES to confirm that you're signing in to online banking.

sign-in_OB_approval.png
Step 7

Next, you'll be asked to enter an app code or your fingerprint in the app, depending on how you previously chose to sign in. 

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Step 8

You have now successfully confirmed that you're signing into our online banking site.

sign-in_OB_approvalSuccessMessage.png
Step 9

All done!

You should now be signed in to the online banking site.

sign-in_OB_accountSummary.png
Signing into online banking using the app